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Questions about pricing, features or getting started? Write to us and you get a reply within 24 hours on working days.
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General and product questions
Within 24 hours on working days, Monday to Friday
Step-by-step guides for every feature in the Knowledge Base
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Common questions
Cannot find what you are looking for? Send us a message above.
How quickly will I get a response?
We reply to every message by email within 24 hours on working days.
Do you offer a demo or a discovery call?
Yes. For agencies we are happy to do a short call to walk through the platform and answer your questions. Mention it in your message and we will arrange a time.
I found a bug. What is the best way to report it?
Choose "Bug report" as the topic and describe what happened, what you expected, and the URL you were auditing. A screenshot or a short screen recording helps us fix it faster.
I have a feature request. Do you actually read them?
Yes, every one. Feature requests shape the roadmap, and when several users ask for the same thing it moves up the list. We always reply to let you know we received it.
Where can I find documentation and guides?
The Knowledge Base covers every feature with step-by-step guides, and How to use walks through the product from first audit to client report.